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Privacy Policy

Effective date: 14 October 2026

1. Who We Are
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GURUS Academy is the training and professional development division of GURUS LLC, an Armenian company located at:

51 Aharonyan Street
Yerevan, Armenia

GURUS LLC is responsible for the personal information processed through the GURUS Academy website, www.guruscro.net.

For privacy questions or requests, contact:

Email: academy@guruscro.net

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2. Scope of This Privacy Policy
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This Privacy Policy explains how GURUS LLC collects and uses personal information through the GURUS Academy website, its training application forms, contact form, newsletter subscription form and related website functionality.

It applies only to guruscro.net and GURUS Academy activities. It does not govern a separate GURUS CRO corporate website or the independent privacy practices of third-party websites.

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3. Personal Information We Collect
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Information You Provide Directly

Depending on how you use the website, we may collect:

  • Your first and last name

  • Email address

  • Telephone number

  • Date of birth

  • Gender

  • Residence, country or city

  • Preferred training location

  • Course or training package of interest

  • Occupation

  • Information about how you heard about GURUS Academy

  • Questions, enquiries and other information entered in free-text fields

  • Newsletter subscription preferences

  • Any other information you choose to provide

Please provide only information that is relevant to your application or enquiry.

Training Applications and CV Uploads

When you apply for a SAS Programming, R Programming, Biostatistics or Clinical Data Management course, we collect the information entered in the application form.

You may also upload a CV or another supporting document. A CV may contain additional information such as education, qualifications and employment history. CV uploads are optional.

GURUS LLC uses application information and uploaded CVs for course-admission purposes. Application information is not automatically used for newsletter marketing. Please avoid including unnecessary sensitive or confidential information in uploaded files.

Contact and Course Enquiries

When you use the contact form, we may collect your:

  • Full name

  • Email address

  • Telephone number

  • Country or city

  • Course of interest

  • Enquiry or message

We use this information to respond to your request and provide information about GURUS Academy courses.

Newsletter Subscriptions

If you subscribe to the GURUS Academy newsletter, we collect your name, email address and subscription preference.

We use this information to send updates about training programs, Academy events and related opportunities. Newsletter communications are sent using Wix Email Marketing.

You can withdraw your marketing consent at any time by using the unsubscribe link in an email or by contacting academy@guruscro.net.

Withdrawing marketing consent does not affect the lawfulness of communications sent before your withdrawal.

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4. Information Collected Automatically
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When you visit the website, GURUS LLC and its website-service providers may automatically collect technical and usage information, such as:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Pages visited and actions taken

  • Date and time of visits

  • Referring website or campaign

  • Cookie and similar technology identifiers

  • Approximate location derived from technical information

  • Website performance and diagnostic information

This information may be used to operate, secure and improve the website, understand how visitors use it and measure the effectiveness of communications and campaigns.

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5. Cookies and Similar Technologies
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The website may use cookies, pixels and similar technologies.

Essential Technologies

Essential technologies support functions such as website delivery, security, network management and form operation. Some of these technologies are provided by Wix.

Analytics Technologies

The website uses Google Analytics to understand website traffic and visitor interaction. Google Analytics may collect technical, device and usage information through cookies or similar identifiers.

Advertising and Campaign Measurement

The website uses Meta Pixel technology to measure website visits and the performance of campaigns associated with Meta platforms.

Where consent is required, non-essential analytics and advertising technologies should be activated only after the visitor has provided the relevant permission through the website’s cookie controls.

Visitors should be able to reject non-essential technologies or change their preferences without losing access to the website’s core functionality.

Browser settings may also allow visitors to block or delete cookies. Blocking certain essential technologies may affect website operation.

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6. Why We Use Personal Information
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Depending on the interaction, we may use personal information to:

  • Receive, review and manage course applications

  • Assess applicants for admission to a requested training course

  • Contact applicants about their applications

  • Respond to enquiries

  • Provide requested course and scheduling information

  • Administer newsletter subscriptions

  • Send marketing communications where consent has been given

  • Operate and secure the website

  • Diagnose technical problems

  • Understand website use and improve content and functionality

  • Measure the effectiveness of campaigns

  • Protect GURUS LLC’s legal rights

  • Meet applicable legal and regulatory obligations

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7. Legal Grounds for Processing
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Depending on the circumstances and applicable law, we may process personal information because:

  • Processing is necessary to review or respond to a course application or other request made by you

  • Processing is necessary in connection with a training agreement

  • GURUS LLC has a legitimate operational interest in managing applications, enquiries, website security and service improvement

  • You have given consent, including for newsletter marketing or non-essential tracking where consent is required

  • Processing is necessary to comply with a legal obligation

  • Processing is necessary to establish, exercise or defend legal rights

Where processing is based on consent, you may withdraw that consent at any time.

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8. How We Share Personal Information
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Personal information may be available to authorised GURUS LLC personnel who need it to process course applications, respond to enquiries, administer training or maintain the website.

We may also share information with service providers that process it on our behalf, including:

  • Wix, for website hosting, forms, contact-management functionality, file uploads and email marketing

  • Email-service providers used to receive and manage form communications

  • Google, in connection with Google Analytics

  • Meta, in connection with Meta Pixel

  • Website security, diagnostic and technical-service providers

We may disclose information where required by law, a competent authority or legal process, or where reasonably necessary to protect GURUS LLC, website users or others.

We do not sell personal information.

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9. International Processing
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GURUS Academy website records are accessed by GURUS LLC personnel in Armenia. However, providers such as Wix, Google and Meta operate internationally and may process information using systems located outside Armenia.

As a result, personal information may be processed in countries whose data-protection rules differ from those in Armenia or Georgia. International processing may be governed by the service provider’s contractual terms and applicable data-transfer safeguards.

Visitors may contact us for additional information about the service providers involved in processing their information.

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10. How Long We Keep Your Information
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We keep your personal information only for as long as necessary for the purposes for which it was collected or to meet applicable legal requirements.

How long we keep information depends on the type of information and why we collected it. For example:

- Course application information and supporting documents are kept for as long as needed to review and manage the application and meet relevant administrative or legal requirements.

- Training records are kept for as long as needed to administer and document the training provided.

- Enquiries are kept for as long as needed to respond to and resolve the request.

- Newsletter subscription information is kept while you remain subscribed and, where necessary, for a limited period after you unsubscribe to ensure that your preference is respected.

- Website analytics information is kept according to the settings used for the relevant website and analytics services.

When personal information is no longer needed, we delete it, anonymize it or securely dispose of it, as appropriate.

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11. Your Rights
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Depending on applicable law and your circumstances, you may have the right to:

  • Ask whether GURUS LLC processes personal information about you

  • Request access to your personal information

  • Request correction or completion of inaccurate information

  • Request that information be blocked, deleted or destroyed

  • Object to or request restriction of certain processing

  • Withdraw consent

  • Stop receiving marketing communications

  • Receive information about recipients or international transfers

  • Submit a complaint to the competent data-protection authority

  • Exercise other rights available under applicable Armenian or Georgian law

To make a request, email academy@guruscro.net. We may need to verify your identity before acting on a request.

Certain rights may be limited where continued processing is permitted or required by law.

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* Personal Information of Applicants Under 18
 

GURUS Academy accepts course applications from individuals under 18 years of age.

We collect and use personal information from applicants under 18 only as necessary to review their course applications, communicate about training programs and administer their participation in courses.

We take appropriate measures to protect the personal information of applicants under 18 and do not use their application information for marketing purposes without the required consent.

Parents or legal guardians may contact us at academy@guruscro.net with questions or requests concerning their child's personal information.

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12. Marketing Choices
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GURUS LLC sends newsletter and promotional communications where the recipient has subscribed or another lawful basis applies.

You may opt out at any time by:

Opting out of marketing does not prevent GURUS LLC from sending necessary communications about an application, enquiry or training relationship.

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13. Third-Party Links
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The website contains links to Google Maps, Instagram, Facebook, LinkedIn and other third-party websites.

When you follow an external link, the third party may collect information under its own privacy and cookie policies. GURUS LLC does not control those independent services or their privacy practices.

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14. Changes to This Privacy Policy
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GURUS LLC may update this Privacy Policy when website functionality, service providers or data-processing practices change.

The revised policy will be published on this page with an updated effective date. Material changes may also be communicated through another appropriate method.

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15. Contact Us
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For questions, concerns or requests concerning personal information processed through the GURUS Academy website, contact:

GURUS LLC — GURUS Academy
51 Aharonyan Street
Yerevan, Armenia
Email: academy@guruscro.net

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